# A chat stopped or failed

When a turn ends early, a card above the composer says why. Find its message below.

Your Blender work isn't lost. Every turn that changed the scene saved a [checkpoint](https://3d-agent.com/docs/checkpoints).

## Paused after 30 steps

The turn hit your plan's step limit: 30 steps on Basic, 80 on Pro and 100 on Ultra. Your progress is saved.

- Click **Continue generating** to keep going. It uses 1 prompt.
- To get more done per prompt, split big jobs into smaller prompts, or see [Plans and limits](https://3d-agent.com/docs/plans-and-limits).

## This run reached its time limit

The run went on too long. Click **Continue from here** to keep going. It uses 1 prompt.

## Connection interrupted

The answer stopped early, usually because the connection dropped. Click **Retry**.

## This chat is full

The chat is too large to send. Click **Continue in new chat**. Your last prompt comes along as a draft you can edit. Retrying in the same chat won't work.

To avoid this, start a new chat when you see **This chat is getting heavy**. See [Long chats](https://3d-agent.com/docs/chat#long-chats).

## This message is too long to send

Your message is over the size limit. Shorten it and send it again, or [attach long text as a document](https://3d-agent.com/docs/chat#attach-documents).

## This request could not be safely continued

3D-Agent stopped the turn to protect your scene. Send a new prompt. If it keeps happening, quit and reopen 3D-Agent, then try again.

## Error generating response

This banner shows a more specific message and a **Regenerate** button:

| Message | What to do |
| --- | --- |
| 3D-Agent ran into an internal error | Click **Regenerate**. If it keeps happening, [open a ticket](https://3d-agent.com/docs/get-help). |
| 3D-Agent reached this chat's context limit | Start a new chat, or shorten what you've pasted into this one. |
| The connection restarted | Click **Retry** to continue. |

## Do failed turns use a prompt?

Not if the failure is on our side. A turn that fails before it starts working, or breaks on our error, gives the prompt back. A turn you stop yourself doesn't. See [Plans and limits](https://3d-agent.com/docs/plans-and-limits#what-uses-a-prompt).

## Still stuck?

If Blender isn't connected, see [Blender won't connect](https://3d-agent.com/docs/blender-wont-connect). Otherwise, [get help](https://3d-agent.com/docs/get-help) and include the exact message.

## Next steps

- [Checkpoints](https://3d-agent.com/docs/checkpoints): Restore an earlier version of your scene.
- [Plans and limits](https://3d-agent.com/docs/plans-and-limits): Compare plans by prompts, steps and subagents.
- [Chat and composer](https://3d-agent.com/docs/chat): Attach images, mention objects and use Plan mode.